Terms of service

Terms of Service

Last updated: 01/`18/2026

Overview

This website is operated by CarBox. Throughout the site, the terms “we”, “us” and “our” refer to CarBox. By visiting our site and or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before accessing or using our website.


Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the service.


Product Information

We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that all information is completely accurate, current, or error free.

CarBox is compatible only with vehicles that already support factory wired Apple CarPlay or wired Android Auto. It does not add CarPlay or Android Auto to vehicles that do not already support it.

It is the customer’s responsibility to verify compatibility before purchasing.


Pricing and Payments

All prices are subject to change without notice.

We reserve the right to modify or discontinue products at any time.

We reserve the right to refuse any order placed with us.

Payments are processed securely through approved payment providers.


Shipping

Orders are processed within 1 to 2 business days.

Estimated delivery times are typically 6 to 10 business days depending on location. Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or other external factors beyond our control.


Returns and Refunds

Returns are subject to our Refund Policy.

Items must be returned in original condition. We reserve the right to deny returns that do not meet our policy requirements.


Limitation of Liability

To the maximum extent permitted by law, CarBox shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Use of our products is at your own risk.


Changes to Terms

We reserve the right to update or change these Terms of Service at any time. It is your responsibility to review this page periodically for changes.